The Federal Airports Authority of Nigeria (FAAN) has launched a formal investigation into a viral video showing a confrontation between an Aviation Security (AVSEC) officer and a female passenger at Osubi Airport, officially known as Alfred Diete-Spiff Airport, in Delta State. NigerianBusiness News
The incident, which has attracted attention on social media, occurred during a security screening process when the officer questioned the passenger over canned milk and other tinned food items in her luggage. The disagreement later escalated into a verbal altercation within the airport terminal. The female passenger got infuriated after the officials confiscated the food items, claiming they may spill into her bag during the flight. She also questioned why the officials failed to use the scanning machine to scan her bag instead of manually searching her bag in the presence of other passengers.
Reacting to the viral video, FAAN’s Director of Public Affairs and Consumer Protection, Henry Agbebire, in a statement released, confirmed that the authority was investigating the matter and had begun a fact-finding process to establish the circumstances surrounding the incident.
According to the statement, FAAN’s Managing Director and Chief Executive Officer, Mrs. Olubunmi Kuku, has directed an immediate investigation into the episode.
FAAN said the investigation would determine whether the conduct of the officer involved complied with the agency’s operational procedures, service standards and code of conduct. The authority added that any personnel found to have violated established regulations would face appropriate administrative and disciplinary actions in line with civil service rules and FAAN’s internal procedures.
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